Got a Question? We'd Love to Hear From You

This is the place to reach us with questions about a specific chimenea or prefab fireplace you're considering, a flue or liner spec you can't quite decode, or a trade-off you want a second opinion on. If you've spotted something in our guides that looks out of date — a price, a discontinued model, a code reference that's changed — we especially want to know.

A real person reads every submission. We can't promise a reply for every message, but thoughtful questions and corrections genuinely shape how we update our content. If your question is something only a local inspector or licensed installer can answer responsibly, we'll say so plainly rather than guess.